UltraNEXUS-HD Series Server Recording Stops Early

Find the cause of your UltraNEXUS-HD recordings stopping early.

Is your file storage space full?

Did the selected storage location for the recording run out of free space, thus causing the recording to stop? If that’s the cause, you’ll need to free up some space by deleting unused video files or expanding the UltraNEXUS-HD storage capacity. You can check the UltraNEXUS-HD storage space in the Dashboard page of its web interface or the Storage Manager window (Right side bottom) of the WinLGX software.

Did you lose the input video signal during the recording?

If the source video signal is interrupted (switched by a switcher, is shut off, disconnected, or is just unstable, the signal will be lost and cause the recording to stop. Check the UltraNEXUS-HD’s events log for any entries indicating input lost at the time that the recording stopped.

Sample log entries indicating the incoming video signal was lost, causing the recording to stop:

Dec 19 19:54:44 dm8168 local3.warn mpeg_mon: Video input LOST while recording /media/Vol1/mpeg/TestREcord10.m2t, Record stopped. (Now:1080i60 Was:1080i60)

Dec 19 19:54:44 dm8168 local3.info sdimon: SDI video change detected while recording, stopping recording directly

Dec 19 19:54:44 dm8168 local3.warn sdimon: SDI Video input - unlocked (Std:0x1D)

Possible causes of signal loss

  • Check to see if someone may have switched the signal or shut it off by mistake.
  • If the signal is unstable, check that the cables, connections, and devices (such as a switcher, distribution amp, signal converter, etc.) in the signal path are securely connected and working properly. Replace any faulty cables.
  • If any cables do not meet proper specifications or are excessively long, they may be causing signal loss.