---
title: Testing the IncodeX Vier Stream
description: If you’re having issues with the stream from the IncodeX Vier, below are some steps to try, including how to test the stream with VLC on a local computer.
---

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3. [Stream](https://support.leightronix.com/incodex-vier?hsLang=en#stream)

# Testing the IncodeX Vier Stream

## If you’re having issues with the stream from the IncodeX Vier, below are some steps to try, including how to test the stream with VLC on a local computer.

For more *IncodeX Vier* troubleshooting, see: [IncodeX Vier Stream or Recording Won't Start, or the Web Interface Locks Up](https://support.leightronix.com/incodex-vier-stream-or-recording-wont-start-or-the-web-interface-locks-up?hsLang=en).

### Verify that the issue is not present in the video signal coming into the Incodex Vier:

- Try connecting that input cable to a monitor.
- Or check with the source device and ensure the signal does not have the issue.

### Try restarting the stream:

- A *Restart* button will appear when you check the number box for the stream (1 or 3) on the *Dashboard* page.

### Try rebooting the IncodeX Vier:

There are two ways to reboot:

- Hold the green check button on the front panel for 5 seconds.
- Go to the *SYSTEM* page from the browser interface and select *REBOOT SYSTEM*.

### Try streaming locally and viewing with VLC:

- Send the point-to-point stream to a PC on the same local ethernet LAN and view it using VLC to test if there is an issue. (Instructions below).

#### Set the Incodex Vier's point-to-point stream to the computer's IP address:

1. From the *Dashboard,* open the *SETTINGS* page by clicking the bottom *Settings* button.
2. Under the *Live Point-to-Point Settings,* set the UDP address to your computer's local IP address**\*, ** and set the UDP port to your desired port (8080, for example).
3. Click the *Save* icon in the upper right corner to save your changes and go back to the *Dashboard* screen.
4. To start the point-to-point stream, check the "*3*" box and click the *Start* button at the top.

#### To view the point-to-point stream in the VLC Player

1. On the local computer, in VLC, go to the *MEDIA* menu and select *Open Network Stream.*
2. Type in udp://@{PC IP address}:{port} 
     1. Example: udp:**//@**10.127.25.7:8080
     2. Or just "udp://@:8080" should work.
3. Click play.

#### **\***How to Find the Computer's local IP Address

*The computer must be on the same network as the IncodeX Vier or accessible through your network, and the chosen UDP port must be allowed through your network.*

**For Windows:**

1. Window key + R to open the *Run* window.
2. Type in "cmd" and hit enter to open a command window.
3. Type in "ipconfig" in the command window.
4. Under the *Ethernet adapter Ethernet* section, look for the *IPv4 Address* – that should be the PC's IP address.

**For MAC:**

Mac OSX 10.5 and Later

1. Click the Apple logo in the upper-left corner of the screen, then click *System Preferences*, or click the *System Preferences* icon on the dock if it is present.
2. Double-click the *Network* icon.
3. Click the *Ethernet* connection on the left side of the screen.
4. Select the *Advanced* button in the lower-right corner of the window.
5. Click on the *TCP/IP* tab at the top of the window. The IP is displayed under *Configure IPv4.*

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